Monday, March 29, 2010

Justin Ludlow Proper Writing = $

Proper writing = $
WE WILL HELP YOU TO WRITE A GOOD PRESENTATION LETTER, AND A GOOD RESUME, AS WELL AS GIVE YOU SOME TIPS ON HOW TO PRESENT TO AN INTERVIEW, ALL THE TIPS THAT YOU WILL NEED TO HELP YOU GET YOUR DREAM JOB IN HOSPITALITY AND ALSO HOW TO KEEP IT, ONCE YOU GET HIRED.

Grammar Pays

Grammar Pays
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The Extreme Importance of Professional Writing in Communications


Get a Voki now!





Sources: http://www.umass.edu/pwtc/
http://www.queendom.com/tests/access_page/index.htm?idRegTest=683

Xabrina Ovalle - Writing Informal Reports

Informal reports provide information to specific audiences so they can understand, explore, analyze, or act in some particular manner. They consider audience needs and backgrounds as well as involving extensive research. They can explain, inform, persuade, and/or recommend. Informal reports solve problems.

Informal reports can be written for many different purposes, such as these:
  • To inform
  • To explain
  • To analyze
  • To persuade
  • To recommend
In the above Youtube, she is explaining a formal business proposal, but informal reports can take on the layout and design characteristics of formal reports. Informal reports can also be composed in different genre types, such as these:
  • Memos
  • Letters
  • E-mails
  • Presentations
Her report is explaining how negative information may seem informal, but she works it in a way that it can seem somewhat positive. Her example is a report that is for an internal audience (i.e a supervisor speaking to a co-worker.) Since informal reports include describing a problem to a client, explaining a new policy to employees, as well as announcing the status of a project to a manager, I feel as if this accurately portrays an informal report.

Reference:
Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle, NJ. Pearson Prentice Hall, 2008.
HOW TO GIVE OUR GUESTS THE BEST SERVICE WE CAN, SOMETIMES IS NOT ENOUGH TO TALK TO THE GUEST, SOMETIMES WE NEED TO GIVE THEM A WRITTEN WELCOME, OR AN APOLOGY LETTER OR SOMETHING TO JUST INFORM THE GUEST OF A SPECIFIC ACTIVITY THAT THE HOTEL IS HAVING AND WANTS THE GUEST PARTICIPATION. WE WANT TO TEACH YOU WHAT IS THE CORRECT WAY OF APPROACHING THE GUESTS BY WRITTING PROFESSIONAL LETTERS.

Kelly Small: Need Help Writing Lab Report Memos?



Reference:
Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle, NJ. Pearson Prentice Hall, 2008.

Sunday, March 28, 2010

Daniel V. Electronic Business Communications Today


It’s amazing to see how speedy and accessible electronic messaging has become! Communicating to multiple audiences from all corners of the world would have been unimaginable as recent as 20 years ago! Our newly developed cell phones are no longer just for making phone calls, but they have become power houses of instant text messaging, status updating, picture taking, gossip talking, planning updating, media sharing devices that are capable of fitting in the palm of our hand!

So you wake up early in the morning and the first thing you do is place your computer on your lap. You look through all your emails and you seem to have a new message in your inbox from your boss reminding you to send all the paperwork for the 10 o’clock meeting with the director of sells. You forward your files to the boss directly and you send a copy to your cell phone, just in case. Instantaneously, he sends you a text of gratitude commemorating you on a job well done. You’re on the way to work and traffic is unbearable so, you activate your phones GPS system that automatically reroutes you to work with the speediest route possible. On your way there you receive a call from one of your colleges asking you to forward him the documents of last week’s agenda and you do so via phone. As you’re walking in for your meeting you make it just in time to answer and activate the “live feed” video message with the director of sells who happens to be located in his office 3,000 miles away!

The hypothetical situation above is occurring in businesses all over the world. Smart phones such as the Blackberry® by RIM, the iPhone by Apple Inc., and the Palm Pre by Palm Inc. are becoming major tools in newly adapting business world. Synchronous communication, communicating with the sender and the receiver transmitting and receiving at the same time, has become a standardized way of communicating between business partners to increase productivity. Aside from email messaging, communicating via text message is becoming a more effective method to relate information between multiple audiences at once.

Don’t be surprised when knowing how to handle a smart phone becomes a standardized requirement at the workplace!

Sources:

· Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle, NJ. Pearson Prentice Hall, 2008.

· Image: Image: Gregory Szarkiewicz / FreeDigitalPhotos.net

Technical Writing in the business aspect

Thursday, March 25, 2010

Isabela P - What are the main differences between a business memo and a letter?

When aiming a management career, you are often going to be asked to write formal documents, such as memos and letters, in order to report and communicate with colleagues and other companies. What are the main differences between them?


Letters are usually addressed to someone outside the organization. They contain a more formal language and also background information, since the audience may not be familiar neither with the products/services that the company offers nor common information as someone within the organization. Most letters include a formal greeting (e.g. "Dear Sir"), and a closing statement that establishes a relationship between the reader and the writer (e.g. "look forward to working with you").

Memos are usually internal documents used to communicate information to coworkers, helping them to communicate without the need of time-consuming meetings. Memos are shorter in nature(usually 1 page long), and are less formal than letters, since the recipients usually have common knowledge of the issues and language used in the organization. Differently than letters, memos are usually not signed and do not start with a formal greeting, since they include the following pattern heading:

TO:
FROM:
DATE:
SUBJECT:


Reference: Dorbin, Sidney I., Christopher J. Keller and Christian R. Weisser. Technical Communication: In the Twenty-First Century. Upper Sadle, NJ. Pearson Prentice Hall, 2008.